Industries
Luxury & Premium

Luxury buyers do not convert on your timeline. Your measurement should know that.

Engagement depth frameworks that capture aspiration and consideration signals. ROPO attribution connecting digital to in-store. Privacy-first server-side architecture that protects brand experience and customer data.

EDF
Club Med
Ubisoft
Stellantis
PSG
Airbus
Deezer
Orange Bank
Sezane
ByRedo
Valrhona
Servier
SoRare
Qonto
Louis Poulsen
KILROY
Tropic Skincare
Unbottled
Nutrimuscle
Witt Group
Ubigi
Inwi
Naya
Nabogo
Atma
This is MadMetrics

Conversion rate is the wrong metric for luxury. Engagement depth is not.

High-value customers, 90-day consideration cycles, brand-sensitive environments. Desirability drives growth. Discount language kills it.

Engagement depth, not conversion rate

Engagement depth, not conversion rate

Wishlist interactions, editorial content impact, cross-device consideration journeys. Luxury buyers convert on their own terms. We measure the signals that predict when.

Consent-first, server-side, GDPR-compliant

Consent-first, server-side, GDPR-compliant

sGTM with Consent Mode v2. Every signal respects the brand experience. Customer data stays first-party. No third-party leakage.

ROPO attribution and clienteling analytics

ROPO attribution and clienteling analytics

Connect digital engagement to in-store purchasing. CLV models that span online and offline. Clienteling data that enriches the customer relationship.

Every signal matters. Every gap compounds.

GA4 event architecture. GTM container governance. Consent Mode v2 with 5 CMP integrations. From diagnostic to production in 7 to 10 days.

GA4GTMConsent Mode v2DataLayer
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Our approach

Every touchpoint reflects the brand. Every metric serves a decision.

Engagement depth framework designed with Kapferer luxury anti-laws. Server-side tracking that prioritizes privacy. ROPO attribution connecting digital signals to boutique transactions. CLV models in BigQuery.

Every touchpoint reflects the brand. Every metric serves a decision.
Case Study
Sezane: consent-first tracking that preserves brand integrity

Sezane: consent-first tracking that preserves brand integrity

Server-side architecture maintaining privacy compliance across EU markets while preserving measurement accuracy. Engagement depth metrics replacing conversion rate as the primary KPI.

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92%

Signal recovery with full consent

30%

Improvement in attributed ROAS

2.5x

Growth in measurable CLV

92 percent signal recovery with full consent. 30 percent improvement in attributed ROAS. 2.5 times growth in measurable customer lifetime value.
Engagement results·Sezane consent-first architecture
92 percent signal recovery with full consent. 30 percent improvement in attributed ROAS. 2.5 times growth in measurable customer lifetime value.
Luxury engagement resultsSezane consent-first architecture

Your customers data deserves the same care as your products.